Technology Resources

Technology Resources

Submission of Helpdesk Incidents and Requests for Technology Support

It is the Department of Technology’s goal to provide world-class customer service to all students in the Park Hill School District. If your student experiences trouble when using a district provided technology resource, we encourage him or her to first talk with a peer to see if they can resolve the incident together. If they are unable to resolve the issue, your student can quickly and easily submit a Helpdesk Incident by visiting http://helpdesk.parkhill.k12.mo.us. If your student needs support submitting a Helpdesk ticket, please review Submitting a Technology Helpdesk Incident or Request: Video Overview. Additionally, we’ve attached a PDF detailing the steps for submitting a Helpdesk incident in a step-by-step user guide.  Once the incident is received, Plaza’s Technology Support Specialist will be notified and work to resolve the issue as quickly as possible. 

Find out more about PHSD One-to-One Learning here: https://www.parkhill.k12.mo.us/cms/One.aspx?portalId=62500&pageId=27547960